Payment Policy
Accepted Payment Methods
We accept the following payment methods for purchases made on our website:
- American Express
- Apple Pay
- Google Pay
- Mastercard
- Shop Pay
- Union Pay
- Visa
- Bancontact
All available payment options will be displayed at checkout based on your location and device.
Payment Processing
When you place an order on our website, your payment will be securely processed through our trusted payment providers.
Your payment method will be charged after your order has been successfully submitted and confirmed. Once your payment is completed, you will receive an order confirmation email with your order details.
Payment Security
We take the security of your payment information seriously.
All transactions are processed through secure payment systems that use industry-standard encryption technology to protect your personal and payment information.
We do not store your complete payment card details on our servers. Payment information is securely handled by our payment service providers.
Failed or Declined Payments
If your payment is declined or cannot be completed, please check that:
- Your payment information is entered correctly.
- Your card has sufficient funds or available credit.
- Your payment method is supported in your region.
If the issue continues, please contact your bank or payment provider for further assistance.
Refunds and Payment Returns
If your order is eligible for a refund, the refund will be issued to the original payment method used during checkout.
Please note that the time required for the refund to appear in your account may vary depending on your bank or payment provider.
For more information, please review our Refund Policy or contact our support team.
Contact Us
If you have any questions regarding payments, please contact us:
Email: hello@tiltago.com